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Sensitive Complaints

Sensitive complaints: These are complaints related to violations of the Code of Conduct and Safeguarding Policy, including: sexual exploitation, abuse, and harassment; fraud, corruption, and embezzlement; inappropriate and disrespectful conduct; and unsafe programs that could endanger beneficiaries and communities.

The Association for Culture and Free Thought affirms its commitment to a policy of zero tolerance for any form of abuse, exploitation, harassment, or corruption, and deals with all complaints confidentially and impartially in accordance with approved procedures.

  • Do you have a sensitive complaint / report?
Receiving complaints
and suggestions

In order to enhance participation, accountability, and improve service quality, you can submit your complaints and suggestions through one of the following means:

  • Complaints and suggestions boxes are available at all locations of the Culture and Free Thought Association.
  • Phone call, text message, or WhatsApp message to the following number:
+970595559843
  • Email:

complaint@cfta-ps.org

  • Complaints and suggestions system

Log in and create your complaint/suggestion, and follow up with the association’s staff through the website.

يرجى تسجيل الدخول أو إنشاء حساب للوصول إلى بوابة الشكاوى / الاقتراحات
Sensitive complaints

The Association for Culture and Free Thought is committed to providing a safe environment that enables all individuals to report sensitive complaints with complete confidence and confidentiality. This form aims to facilitate the submission of complaints related to sensitive issues, ensuring they are handled with the utmost professionalism, confidentiality, and respect for the complainant's privacy, while taking the necessary measures to protect them and prevent any form of harm or retaliation.

Complainant information (optional, if confidentiality is desired)

Name
Method of communication
Phone Number (Optional)
Email Address
Do you wish to keep your identity confidential?

Details of the complaint

Type of complaint
Date of the incident
Place of the incident
Sensitive complaint details

Concerned persons (if any)

Name of the person(s) responsible
Attribution/Function
Witnesses

Has this incident been reported before?

Clarification of details of the previous report

Evidence or attachments (if any)

Upload Evidence / Attachments
Maximum file size: 48 MB

Complaint tracking preferences

Would you like to be contacted regarding this complaint?
Declaration *